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Returns and Exchanges

Clothes on Outdoor Rack

Returns and Exchanges Policy

Thank you for shopping with Kingdom Come! We’re dedicated to providing high-quality Christian apparel and want you to be completely satisfied with your purchase. Please review our returns and exchanges policy below to ensure a smooth process.

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Returns:

  • Return Time Period:

    • You have 45 days from the date you receive your item(s) to request a return. Unfortunately, we cannot accepts returns or exchanges after this period.

  • Condition:

    • ​Items must be unworn, unwashed, and in their original condition. This includes keeping all original tags attached and ensuring items are free from animal/human hair, strong odors, or excessive wrinkling.

  • Packaging:

    • ​Please return items in their original packaging, including any packing slips. For items such as hats, use the original box to prevent damage.

  • Non-Returnable Items:

    • Due to health and hygiene reasons, we cannot accept returns on bracelets. We are sorry for this inconvenience!

  • Refunds:

    • ​Shipping costs are not refundable. Once we receive and inspect your return, a refund will be processed to your original payment method within 7 business days.

    • If you return your entire order, the original shipping cost is also not refundable.

 

Exchanges:​

  • Exchange Requests:

    • To request an exchange, please return the item(s) as outlined in our return policy and include a note with your order number and the item(s) you wish to exchange for. Exchanges are subject to stock availability.

  • Out of Stock:

    • If the item you request for exchange is out of stock, we will issue a refund instead.

  • Shipping Costs:

    • We cover shipping costs for eligible exchanges, but not for returns.

 

International Orders:​

  • At this time, we do not offer returns or exchanges for international orders.

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Defective or Incorrect Items:

  • Inspection:

    • Please inspect your items upon delivery. If you receive a defective or incorrect item, contact us within 45 days of delivery. We may request photo evidence and provide a return label for domestic orders.

  • Claims: 

    • Defective items reported after 45 days will be considered wear and tear.

 

Final Sale Items:

  • Non-Returnable: 

    • Items marked as final sale or clearance cannot be returned or exchanged.

 

Contact Us:

  • Return/Exchange Requests:

    • To initiate a return or exchange, click [HERE](#).

  • Questions or Issues:

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Thank you for your understanding and for being a part of the Kingdom Come community!

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